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Healthcare Tech and the World: A New Perspective on Innovation in Healthcare Plano, Texas
Perot Systems continues its series of podcasts with a forward-looking discussion about the increasing role Information Technology will play in the transformation of healthcare. In this episode, Dr. Kevin Fickenscher discusses with Dr. Jack Lord the innovations taking place across the healthcare industry, as well as what the future holds for healthcare providers.
The following quotes from Dr. Lord are highlights of the podcast that is now available for download:
Regarding the purpose of Humana's, 'Innovation Center': " ... We decided very clearly to break out of what was a traditional casting of the HMO and move both the clinical and product activities into a spot that would be forward looking ... every year has been a little bit different, we've added new features, we've grown because of talent and I think by virtue of having an innovation center, it's really created an opportunity for us to bring talent in from all over the world."
Regarding enhancing the quality of healthcare for individuals: " ... Health is something that is co-created ... by the person ... and with the healthcare system. So that ... says that the expert around health becomes (the patient) as opposed to the doctor or with the legacy expert system. I think a second piece is moving out of a world that we refer to as the world of sickness and death to a world of life and happiness. The traditional healthcare delivery system has constantly focused on things that fall into the repair shop type of mode and it's taken us down a path of insatiable economic utilization of services."
Regarding the state of innovation in the healthcare industry: " ... I think innovation is almost bimodal in healthcare. It's fabulous in the area of discovery of new molecules and devices and new medical techniques and it's abysmal in terms of rethinking the actual delivery of services."
Regarding healthcare policies at the state and federal level: "There seems to be consensus on both sides of the aisle that creating a connected IT architecture is something that people agree upon. I think it becomes really important to understand that you need to look at population health in a way where each person's health becomes sort of a tile that fits into a mosaic that allows you to understand what's going on with that person's life, that person's family, their connectivity."
Information about Jack Lord, MD: Dr. Lord joined Humana in 2000 to help develop the company's consumer-centric business strategy. In his role as Chief Innovation Officer, he is responsible for designing innovative health plan products and leading processes that enable people to navigate the healthcare system and support their health needs. A board-certified forensic pathologist, Dr. Lord began his medical career in the U.S. Navy, where he spent 11 years on active duty, most recently as director of the Naval Medical Command's Quality Assurance Division in the Office of the Surgeon General.
Information about Kevin Fickenscher, MD: Dr. Fickenscher is a recognized senior physician executive and healthcare thought leader. He has extensive experience in healthcare management, and holds an international reputation as a dynamic, visionary, and strategic leader in the healthcare industry. Dr. Fickenscher's bio can be found at: http://www.perotsystems.com/speakers/Kevin_Fickenscher_MD.htm
What: Healthcare Tech and the World: A New Perspective on Innovation in Healthcare -- one of a series of podcasts presented by Dr. Kevin Fickenscher of Perot Systems. When: This podcast will be available for download on June 10, 2008 Where: http://www.perotsystems.com/MediaRoom/Podcasts
About Perot Systems
Perot Systems is a worldwide provider of information technology services and business solutions. Through its flexible and collaborative approach, Perot Systems integrates expertise from across the company to deliver custom solutions that enable clients to accelerate growth, streamline operations and create new levels of customer value. Headquartered in Plano, Texas, Perot Systems reported 2007 revenue of $2.6 billion. The company has more than 23,000 associates located in North America, Europe, MENA and Asia. Additional information on Perot Systems is available at http://www.perotsystems.com/.