efficiency portable computing devices and other products to fit
the needs of the technical communicator, business person, author, artist
ago, I wished I had a crystal ball to peek at future IT trends,
but I sought for a clear one in vain. This year I am doing much better.
Several excellent business reports are available. Tallan Technology’s
predictions assume companies will want to fund only those technology
projects next year that are both profitable and long-term. Other
predictions include changes in offshore development, gravitation
towards use of Web sources for large data set query and retrieval,
emergence of XML as the data language of choice, and all-toll see
2004 as successful barring any economic disaster.
Forrester Research, Inc. predicts a conservative growth of 4% in IT spending in the first half of 2004, with better prospects in the second half. Risk management, more moves to Linux and offshore outsourcing, and compliance with government mandates will be top considerations for budgets.
According to Techtel’s Tech Demand Index, which bases its projections on the statistics of the proceeding year, 2004 will be a slow transition out of lingering issues of trust and lack of innovation. Increasing interest in financial applications software, midrange servers, customer relationship management, outsourcing, and systems integration are all sited in the report.
A leading online recruiter has issued a comprehensive report on worker trends and plans to change jobs in 2004. Another business research report looks at the increasing importance of Service Level Agreements in negotiating outsourcing deals, which often fail without a mutually agreed upon beneficial contract laid out in advance.
This is especially interesting in light of much current debate over the topic of IT outsourcing. Some reporters have drawn parallels between the current phenomena of the “Global Economy” and other industrial-era catalysts like the invention of the combustion engine and the telephone on our workforce as a transition from which we would never go back. Beyond all the pros and cons of the debate, IT outsourcing is getting to be known as the “New Service Frontier.”
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Technology Predictions 2004: Another Up Year?
It's shaping up to be a great 2004 for those in the technology sector. But don't expect the free-spending days of the late 90s. Companies are looking to fund technology projects that will affect the bottom line and have a long-term payoff. Three developers with Tallan, Inc., one of the country's leading development firms, sat down and talked about what they see in their crystal ball. "One of the big things that will affect developers in 2004 is a gravitation towards the offshore development hybrid model, which uses trusted U.S. development firms as intermediaries in the offshore development process," says Robert Northrop, a design and development director with Tallan. "Offshore development is here to stay, but the hybrid model helps mitigate the risk."
Signs Of Economic Recovery, Caution Characterizes 2004 IT Spending
Forrester Research, Inc. estimates that IT spending will grow 4 percent in 2004. Despite the improving economic picture, 2004 IT budgets remain conservative -- CIOs expecting, on average, a modest 1.7 percent budget increase from 2003. Forrester anticipates that an improving economy could unlock budget reserves in the latter half of 2004. Forrester's November survey of more than 800 technology decision-makers at North American firms reveals that the top budget priorities in 2004 include risk mitigation strategies that entail upgrades to security and disaster-recovery systems. Additionally, consumer sectors, eCommerce initiatives, and pent-up demand for servers and PCs will lead the way in IT spending for most firms.
Demand Index Rises with Enterprise Technology Showing Growth
The improving economy boosted by a rising stock market is slowly improving
spending plans and resulting demand for information technology. This
is despite lingering issues of trust and lack of innovation, according
to the Q3 Techtel Tech Demand IndexTM (TDI) from Techtel, a leading
market research firm, which has tracked demand for information technology
solutions since 1984. Overall, TDI indicated a 15% improvement from
a year ago when pre-war jitters were a major concern. For the second
consecutive quarter, overall
technology purchases continued on an upward trend rising 2% from 91.4
in Q2 2003 to 93.0 in Q3 2003. Another positive sign is that tech consideration
(potential demand) rose 2% from 105.4 in Q2 2003 to 107.3 at the end
of Q3 2003, and in the process rising slightly above a flat trend that
had lasted almost three years.
Report Reveals Worker Trends and Plans
Nearly one-in-four workers say they are currently dissatisfied with
their jobs, a 20 percent increase over 2001. Six-in-ten workers say
they plan to leave their jobs for other pursuits in the next two years.
These statistics and others can be found in CareerBuilder.com's new
report on worker trends and aspirations titled "At Work 2003:
Past, Present, and Future." The in-depth report compares workers'
attitudes and opinions between 2001 and 2003, discusses trends in select
industries and job functions, and explores gender differences in perceptions
of Outsourcing Contracts Include Service Level Agreements
The number of outsourcing deals with Service Level Agreements (SLAs)
is increasing from 20% in 2001 to a predicted 50% in 2005. Outsourcing
contracts often fail if some sort of mutually beneficial contract is
not agreed upon before hand, according to business intelligence firm
Cutting Edge Information. The second edition of "Outsourcing from Strength," published
last week, contains 35% more information than the original and discusses
the latest trends in outsourcing initiatives and includes the most
up-to-date 2003 data.
at the Helm Costs Businesses Dear
Exaggeration of the risks attached to outsourcing business functions
is stopping international companies from making potential productivity
gains and improved profitability. New international research commissioned
by LogicaCMG reveals that companies are making subjective rather than
objective decisions about the processes they outsource - from payroll
and finance to IT. In the UK and France in particular, companies view
outsourcing as a highly risky business.
Government Invests in IT, Benefits to Constituents Often Exceed Internal
Benefits to Government
New York, N.Y.
A study released by Deloitte Research offers a new approach for evaluating
the return on investment (ROI) of government technology investments.
According to the study, public sector organizations should evaluate
information technology (IT) investments not only by the cost savings
they generate for government, but by the financial benefits they create
for citizens and businesses. This study brings a new dimension to
the valuation of IT, suggesting a direct correlation between e-government
and economic competitiveness.
Agencies Rely on MapInfo for e-Government Efforts
MapInfo Corporation, the leading provider of location intelligence
solutions for the enterprise, today announced that an increasing number
of government agencies and other public sector organizations have embraced
its location-based software for the development and deployment of e-government
initiatives. Agencies including the Centers for Disease Control and
Prevention, the International Trade Administration, the City of Tampa
and the Arizona Department of Public Safety use MapInfo to enhance
their e-government efforts. Until recently, citizens, businesses and
government employees might only have been able to access public information
through telephone or written requests, which are inefficient due to
the demands placed on staff. Now, using mapping technology and the
Internet, organizations at all levels can collect, analyze and disseminate
data easily and cost-effectively to all constituencies, even across
agencies and jurisdictions. From self-service Web sites that enable
citizens to find the closest schools for their children to sites that
help businesses find pertinent export information to armed forces recruiting,
MapInfo is helping government agencies establish e-government initiatives
to improve the accessibility and efficiency of their services.
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